Politique de confidentialité

 

Last Updated: [11th April 2024]

Momos Tula is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained from users of our website, products, and services.

1. Information We Collect:

   • Personal Information: We may collect personal information that you voluntarily provide to us, such as your name, email address, shipping address, billing address, phone number, and payment details when you make a purchase, sign up for our newsletter, or contact us.

   • Transaction Information: We may collect information related to your transactions with us, including the products you purchase, payment methods used, and order history.

   • Device Information: We automatically collect certain information about the device you use to access our website, including your IP address, browser type, operating system, and other technical details.

   • Usage Information: We may collect information about how you interact with our websites, such as the pages you visit, the products you view, and your browsing behaviour.

2. How We Use Your Information:

   • To Process Orders: We use your personal and transaction information to process and fulfil your orders, including shipping products to your address and processing payments.

   • To Communicate with You: We may use your contact information to communicate with you about your orders, provide customer support, and send you promotional offers and newsletters.

   • To Improve Our Services: We analyze usage data to understand how our website is used, identify areas for improvement, and personalize your shopping experience.

   • For Marketing Purposes: With your consent, we may use your information to send you marketing communications about our products, promotions, and events.

3. Information Sharing and Disclosure:

   • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and delivering marketing communications.

   • Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes, or to respond to lawful requests from government authorities.

   • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a third party as part of the transaction.

4. Your Choices:

   • Opt-Out: You can opt out of receiving marketing communications from us by following the instructions included in the communication or by contacting us directly.

   • Cookies: You can adjust your browser settings to refuse cookies or to alert you when cookies are being sent. However, please note that some features of our website may not function properly if cookies are disabled.

5. Data Security:

   • We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

   • While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Children’s Privacy:

   • Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

7. Changes to this Privacy Policy:

   • We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates.

8. Contact Us:

   • If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@momostula.com.

Thank you for entrusting Momos Tula with your personal information. We are dedicated to safeguarding your privacy and providing you with a secure and enjoyable shopping experience.